Shipping policy
Shipping Policy
Processing Time:
Orders are typically processed within 1–2 business days of receiving your order. Please allow additional processing time during peak seasons or promotional periods.
Shipping Methods & Rates:
We offer a variety of shipping options, and the rates are calculated based on your delivery address and the size of your order. The available methods are:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Express Shipping (1–2 business days)
Shipping costs are calculated at checkout and are based on the shipping method selected, as well as the weight and size of the order.
Domestic Shipping:
We currently offer shipping within the United States and to U.S. territories. Please note that delivery times may vary based on your location and the shipping method chosen.
International Shipping:
We also ship to a number of international locations. International shipping costs and delivery times will be calculated at checkout. Please note that customers are responsible for any customs duties, taxes, or fees that may be incurred.
Tracking Information:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to follow the status of your package on the carrier’s website.
Shipping Delays:
While we strive to meet delivery times, delays may occur due to weather, high demand, or carrier issues. We are not responsible for delays caused by shipping carriers, but we will work with you to resolve any issues.
Order Issues:
If there are any issues with your order such as missing items, damaged products, or incorrect delivery, please contact us within 7 days of receiving your order. We will assist in resolving the issue promptly.
Free Shipping Promotions:
From time to time, we may offer free shipping promotions. Please refer to the specific terms and conditions of each promotion for eligibility criteria.